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Tag Archives: Customers

The Mortgage Customer Connection

Strong customer service can’t be found in a call rubric, phone metrics, or a customer survey. Find out how you can better connect with and retain your customers.

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Building a Playbook for the Future

Tim Neer, SVP and Director of Loan Servicing at Colonial Bank on the need to adopt the technology to an ever-changing landscape and utilizing the lessons learned during the crisis to prepare for the future. Editor’s Note: This feature originally appeared in the May issue of DS News, out now.

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Pavaso Partners with TRG for eClosing Services

Plano, Texas-headquartered mortgage technology-provider Pavaso is partnering with Title Resource Group’s Lender Services Division (TRGLS) to provide eClosing technology to TRGLS clients nationwide. Pavaso has created the industry’s only end-to-end digital closing platform to improve business processes, communication, and efficiency, ...

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North Dallas Bank Trust Unveils New Brand

North Dallas Bank & Trust Co. (NDBT), a Fort Worth, Texas-based community bank with five banking centers across North Texas, unveiled its new brand, capturing its 57-year, legacy, and contemporary, personalized service. NDBT collaborated with Fort Worth-based advertising agency PAVLOV to ...

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