Anita Bush of FICS details how the industry is pushing to improve communication with limited English proficiency borrowers.
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The Importance of Communicating With Struggling Borrowers
Editor's note: This story originally appeared in the November edition of DS News. Mortgage forbearance is still a reality for many borrowers and servicers, more than six months after the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) took effect on March 27. Under the CARES Act, mortgage ...
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