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Erik Schmitt is Product Executive with JPMorgan Chase & Company, leading product management for Chase’s origination and servicing businesses. Previously, Schmitt led a team responsible for the firm’s foreclosure prevention and loss mitigation products. In this capacity, he worked closely with investors and regulators to influence the future of foreclosure prevention and customer assistance. He was also responsible for designing and executing the firm’s servicing strategy on loan sales and subservicing.

Servicers Adapt to Changing Times

COVID-19 presented mortgage servicers with a new challenge, creating and executing new customer solutions, while managing the impact of the pandemic on their own workforce.

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