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Author Archives: Kelly Conley

Kelly Conley is Founder and Principal of KAC Advisory, providing de-risking strategies and process-optimization solutions to mortgageservicing partners within the distressed-property disposition and investor claims spaces. Conley has nearly 20 years’ combined leadership, credit risk, repurchase mitigation, property preservation, and alternative asset-disposition expertise across the mortgage lending and servicing sectors. Prior to launching KAC Advisory, Conley was FVP of Investor Claims for Flagstar Bank, an $18 billion community bank with a servicing/subservicing platform of $104 billion.

Last Line of Defense: Claims Management

Claims Management serves as the last line of defense before ultimate gains or losses are realized on a default property; thus, perfecting a claims management strategy is critical to minimizing losses and maximizing gains. Editor’s Note: This feature originally appeared in the August issue of DS News.

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