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Author Archives: Kelly Hebert

Kelly Hebert is Director of Sales Operations for Lereta. She is responsible for managing the collaboration between the sales, operations, and account management teams. Her goal is to enhance a client’s experience from every angle and to redefine how teams work together to create the best relationship possible. She can be reached at [email protected].

The Mortgage Customer Connection

October 23, 2019

Strong customer service can’t be found in a call rubric, phone metrics, or a customer survey. Find out how you can better connect with and retain your customers.