Loss Mitigation

The Department will offer assistance to residents of Honolulu and Maui County after President Biden issued a major disaster declaration in mid-February.

Households are resorting to non-traditional sources of income to meet financial obligations during the pandemic in a time when many fell behind on their payments.

Fannie Mae recognizes 29 mortgage servicers that excelled at its STAR program, while Freddie Mac applauds nine winners of its 2021 SHARP program.

On Wednesday, the Five Star Institute presents its webinar focused on how the "human touch" in the forbearance process can promote customer loyalty for life.

This number is down 23 basis points from the third quarter of 2021 and down 208 basis points from one year ago. For the survey, MBA servicers reported loans in forbearance as delinquent if the payment was not made based on ...

On February 16, the Five Star Institute will present a complimentary webinar focusing on how an empathetic approach to the forbearance process can promote customer loyalty.

The Department lauds $53 million agreement on the upkeep of REO properties in Black and Latino communities.

John Thomas details how does property loss as a result of natural disasters impacts delinquency rates.

Audit of housing authority reveals millions in federal funding remains unused, as housing units failed to meet minimum quality housing standards.

Angela Hurst of RES.NET and US Real Estate Services details ways the mortgage servicing industry can best balance pragmatic needs against a humane response to natural disasters.