The Department will offer assistance to residents of Honolulu and Maui County after President Biden issued a major disaster declaration in mid-February.
Read More »Renters Struggling to Stay Afloat
Households are resorting to non-traditional sources of income to meet financial obligations during the pandemic in a time when many fell behind on their payments.
Read More »GSEs Recognize the Nation’s Top Servicers
Fannie Mae recognizes 29 mortgage servicers that excelled at its STAR program, while Freddie Mac applauds nine winners of its 2021 SHARP program.
Read More »Last Chance to Register: Taking an Empathetic Approach to Forbearance
On Wednesday, the Five Star Institute presents its webinar focused on how the "human touch" in the forbearance process can promote customer loyalty for life.
Read More »Mortgage Delinquencies Decrease in Q4
This number is down 23 basis points from the third quarter of 2021 and down 208 basis points from one year ago. For the survey, MBA servicers reported loans in forbearance as delinquent if the payment was not made based on ...
Read More »The Week Ahead: Balancing Tech With the Human Touch
On February 16, the Five Star Institute will present a complimentary webinar focusing on how an empathetic approach to the forbearance process can promote customer loyalty.
Read More »HUD Applauds Settlement on the Maintenance of REO Properties
The Department lauds $53 million agreement on the upkeep of REO properties in Black and Latino communities.
Read More »The Storm After the Storm
John Thomas details how does property loss as a result of natural disasters impacts delinquency rates.
Read More »HUD Report Finds Misuse of Funding by L.A. Housing Authority
Audit of housing authority reveals millions in federal funding remains unused, as housing units failed to meet minimum quality housing standards.
Read More »Constant Preparedness in a Dangerous World
Angela Hurst of RES.NET and US Real Estate Services details ways the mortgage servicing industry can best balance pragmatic needs against a humane response to natural disasters.
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