Technology

Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers’ needs and expectations. This piece originally appeared in the August edition of DS News, out now.

The use of APIs and web applications will go a long way in improving the customer experience. This piece originally appeared in the August edition of DS News.

The industry is familiar to adapting, but how will it change after the pandemic? Editor's note: This piece originally appeared in the August 2020 edition of DS News, out now.

Black Knight's CEO said the purchase was designed to add "product, pricing, and eligibility capabilities" to the company's existing product line.

Issuers can apply to take part in the early phase of the new Digital Collateral Program.

The intelligent automated redaction solution is designed to save time, preserve accuracy, and ensure compliance.

The expert systems architect and founding MISMO member will head technology at the mortgage service provider.

The collaborating companies said “uniformity” and legal certainty are needed for the use of remote notarization in states promoting social-distancing measures.

Single sign-on, which is an authentication process for employees, can also help reduce IT costs. Click through more information.

Austin Niemiec, EVP, Quicken Loans Mortgage Services discusses what the industry can do to protect homeowners from foreclosure once they exit forbearance.