With the nation growing more diverse by the year, how can the housing industry adapt to meet borrower needs?
Read More »Employee Engagement in Our Ongoing Virtual Workplaces
National General Lender Services (NatGen) discusses how it kept operations running smoothly over the past year while adapting to the new work from home environment.
Read More »Deflating a Balloon Partial Payment Conundrum
When the borrower does not remit the full amount owed on a mature loan, servicers are faced with legal considerations.
Read More »AVMs: Then, Now, and in the Future
An industry veteran of 25 years explores the history and evolution of automated valuation models in real estate.
Read More »A Different Outlook: Complaints as Opportunities
Servicers should expect a “tidal wave” of distressed borrowers seeking help as forbearance plans expire. Having systems in place to handle a rapid increase in grievances will be crucial.
Read More »The Way Back: A Return to In-Office Work
Industry leaders have ramped up technology and learned the true meaning of flexibility—now they must determine which innovations are here to stay and how to integrate them.
Read More »The Exchange: Bill Dallas, President, Finance of America Mortgage
Bill Dallas, Head of Finance of America Mortgage, had a chance to chat with DS News regarding a number of industry topics, from underwriting procedures to modernizing the overall mortgage process.
Read More »Shifts in Momentum: Keys to Mortgage Team-Building
Representatives from BSI Financial Services, Cherry Creek Mortgage, Inlanta Mortgage, SitusAMC, and Sourcepoint discuss how to build a successful, sustainable team.
Read More »Dictates for Debt Collection
A recent Eleventh Circuit decision created uncertainty about common business practices used by many debt collectors, including loan servicers.
Read More »The Exchange: Freddie Mac’s Kevin Palmer
DS News sat down with the SVP of Single-Family Portfolio Management to discuss the many options with which the GSE has provided homeowners throughout the pandemic.
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