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Print Features

  • The Tools and the Talent

    Travis McGee of ECI Software Solutions details why tech-savvy technicians are critical when it comes to prepping foreclosed homes. ...

  • Don’t Wait for Regulations

    Matthew Perez of FICS explains why mortgage servicers need to embrace non-English-language support now. ...

  • The Hurdles Ahead

    DS News speaks with representatives of Chase Home Lending, Fannie Mae, U.S. Bank, and more about last year’s victories and how they’re facing the recessionary economic challenges of 2023. ...

  • What Kind of Service Can You Expect?

    Adel Issa of Carrington Mortgage Services explains how quality mortgage servicing is critical as the housing market shifts. ...

  • Managing ‘Buy vs. Build’

    Jane Mason of Clarifire discusses the traditional mindset that mortgage servicers either need to buy technology or build it themselves, a thought process that has handcuffed the industry’s digital growth. ...

In Case of Emergency: Planning for Disaster

With the uncertainty of not knowing when a natural disaster is going to occur, it is crucial to have a business plan in place to ensure that your company is well-equipped. Editor's note: this story originally appeared in the June issue of DS News.

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Gathering Storm: Preparing Homeowners for Natural Disasters

On the cusp of 2019’s storm season, industry experts discuss lessons learned from past disasters and how cutting-edge technology is better preparing them to assist homeowners through any future difficulties. Editor’s note: this piece originally appeared in the June issue of DS News.

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Five Minutes With: SunTrust’s Ken Meyer

Ken Meyer, SVP and Consumer CTO for SunTrust Bank, discusses the company’s merger with BB&T and how technology is changing the industry. Editor’s note: this piece originally appeared in the May issue of DS News.

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Up in the Air: Assisting Borrowers in Default

From leveraging technology to the critical human element, here's how servicers and industry professionals are working to guide defaulting borrowers through a stressful time period and back to solid ground. Editor's note: this feature originally appeared in the May edition of DS News.

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The Age of the Super-Servicer

How are default servicing professionals helping the mortgage industry see fewer defaults and delinquencies? The answer is simple: communication, communication, communication.

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