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Print Features

  • The Tools and the Talent

    Travis McGee of ECI Software Solutions details why tech-savvy technicians are critical when it comes to prepping foreclosed homes. ...

  • Don’t Wait for Regulations

    Matthew Perez of FICS explains why mortgage servicers need to embrace non-English-language support now. ...

  • The Hurdles Ahead

    DS News speaks with representatives of Chase Home Lending, Fannie Mae, U.S. Bank, and more about last year’s victories and how they’re facing the recessionary economic challenges of 2023. ...

  • What Kind of Service Can You Expect?

    Adel Issa of Carrington Mortgage Services explains how quality mortgage servicing is critical as the housing market shifts. ...

  • Managing ‘Buy vs. Build’

    Jane Mason of Clarifire discusses the traditional mindset that mortgage servicers either need to buy technology or build it themselves, a thought process that has handcuffed the industry’s digital growth. ...

The Silver Lining in a Greenfield Playbook

Because it requires a detailed strategy and high level of expertise to create a lean organization, the Greenfield Playbook can guide a mortgage servcier to formulating a cost-effective operation through digital technology.

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Unexplored Territory

The past 24-plus months have confronted the mortgage and servicing industries with challenges both daunting and immediate. DS News polled a cross-section of industry experts on what they’ve learned and where we go from here.

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Pumping the Brakes

Jim Albertelli and Stacy Mestayer of Voxtur explain why the housing slowdown could prove to be a boon for mortgage servicing.

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Why Renters Move

Don’t overlook the inflated cost of ignoring your property’s brand value. Rachel Richardson of Rent. examines this important aspect of rental properties.

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The View From 25 Years in

Sean Ryan, CEO of Aspen Grove Solutions, speaks to DS News about leveraging tech to aid mortgage servicers, lessons learned from two and a half decades in the industry, and the keys to the company’s longevity.

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Adding Juneteenth to the Calendar

Timothy A. Raty of Mortgage Cadence examines the history of precise business days and observed holidays, and the importance of the recent addition of Juneteenth to the calendar.

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Working Without a Crystal Ball

Is your default servicing operation ready for the looming storm? Dru Jacobs of ADFITECH details how to prepare to deal with the impact of an impending crisis.

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