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Lessons Learned From Pandemic Servicing

Subject matter experts from Mr. Cooper, Richey May, Sagent, and The Basis Point discuss the health of America's $12 trillion mortgage servicing industry, asking, “Are we in a golden age of mortgage servicing?”

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Unexpected Lessons Learned From COVID-19 Data

The pandemic certainly tested the housing industry, but as Alex Kudman and Srijan Sareen of Enact Mortgage Insurance explain, the data collected provided what was needed to make the correct decisions to better serve borrowers undergoing hardships.

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The Silver Lining in a Greenfield Playbook

Because it requires a detailed strategy and high level of expertise to create a lean organization, the Greenfield Playbook can guide a mortgage servcier to formulating a cost-effective operation through digital technology.

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Unexplored Territory

The past 24-plus months have confronted the mortgage and servicing industries with challenges both daunting and immediate. DS News polled a cross-section of industry experts on what they’ve learned and where we go from here.

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Pumping the Brakes

Jim Albertelli and Stacy Mestayer of Voxtur explain why the housing slowdown could prove to be a boon for mortgage servicing.

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Why Renters Move

Don’t overlook the inflated cost of ignoring your property’s brand value. Rachel Richardson of Rent. examines this important aspect of rental properties.

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The View From 25 Years in

Sean Ryan, CEO of Aspen Grove Solutions, speaks to DS News about leveraging tech to aid mortgage servicers, lessons learned from two and a half decades in the industry, and the keys to the company’s longevity.

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