Servicing

In a year of challenges, it’s all the more important to recognize excellence. One way we do this at MReport is our annual September Women in Housing issue. Packed with content driven by female mortgage leaders, within this edition we also announced the 2020 Keystone Award finalists.

The second day of the 2020 Five Star Virtual Conference began with an emphasis on the mortgage servicing landscape’s current state and what the coming months could offer.

This year’s award recipient was revealed at the Five Star Virtual Conference. Click through to see which industry leader was called “direct,” “passionate,” a “performer,” and filled with “integrity.”

Monday's Five Star Conference programming included looks at the state of homeownership in the U.S. and industry preparedness.

Legal issues, including compliance, defaults, and the government and service sector perspectives were the topics of discussion at the Five Star Legal League 100 Fall Summit.

The first ever Five Star Virtual Conference kicks off Monday morning, featuring a packed online lineup of panels, networking, and education.

On September 14-15, representatives from mortgage servicers, government agencies, service providers, and more will gather virtually for two days of education, discussion, and networking. Here’s how to participate.

Mark Revard, Oklahoma Market President for Gateway Mortgage, discusses what the future holds for the mortgage market and how the industry has adapted to the challenges of COVID-19.

Borrowers are overall more satisfied with their mortgage servicers than they were a year ago, but the pandemic has spotlighted areas of improvement.

Increasing forbearance rates are challenging servicers to keep up with concerns ranging from compliance to staffing to the use of subservicers. Editor's note: This story originally appeared in the June edition of DS News.