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MCS CEO Caroline Reaves Announces Retirement

Mortgage Contracting Services (MCS) has announced the upcoming retirement of longtime CEO Caroline Reaves. She will become Chairwoman of the MCS Board, while Chief Relationship Officer Chad Mosley has been promoted to President of MCS.

“Chad and I have been working together on a transition plan for quite some time,” Reaves said. “Our primary focus has been on creating a smooth transition that ensures MCS will continue to deliver exceptional service to our clients. Effective June 1, 2021, Chad will assume day-to-day responsibility for the company and on July 1, 2021, I will officially retire and move up into the role of Chairwoman of the Board.”

Mosley (pictured right) has been with the company 13 years, and as Chief Relationship Officer, he has overseen all of MCS’ customer-facing functions, including management of MCS’ client teams, as well as the company’s Business Development and Marketing functions. Previously, he served as COO and SVP of Business Development.

“We are also beginning an internal and external search for a CEO who will lead MCS into the future by allowing us to focus on our core field services market while also quickly growing our adjacent markets,” Reaves said. “This new structure will allow a specialized team to focus on more targeted development in this area, while ensuring that the field services business that has defined MCS for so many years remains successful.”

The new role for Reaves will allow her to step away from her current day-to-day duties, while maintaining the continuity of the leadership team that MCS has had in place for over a decade.

“While I will certainly miss the daily involvement with the business, I am so looking forward to this next chapter in my life with family, faith and friends,” said Reaves. “Having the ability to focus on those things while continuing to be involved in the business provides me with the best of both worlds, both personally and professionally.”

Mosley added, “This is an exciting time for Caroline, and I want to thank her for all she has done for MCS, our clients and our team members. Her leadership has set a high standard, one we’re ready to follow.”

About Author: Eric C. Peck

Eric C. Peck has 20-plus years’ experience covering the mortgage industry, he most recently served as Editor-in-Chief for The Mortgage Press and National Mortgage Professional Magazine. Peck graduated from the New York Institute of Technology where he received his B.A. in Communication Arts/Media. After graduating, he began his professional career with Videography Magazine before landing in the mortgage space. Peck has edited three published books and has served as Copy Editor for Entrepreneur.com.
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