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Webinar Spotlight: Servicing, Loss Mit & REO Insights

Five Star has had a full slate of webinar programming this year, with topics ranging from sub-servicing and REO to construction and digital lending. These complimentary webinar presentations feature insights from some of the lending and servicing industries' top subject-matter experts, and if you've missed them live, the good news is that you can access them all on-demand, anytime, for free.

Below, check out Five Star's exclusive lineup of 2022 webinar programming, and stay tuned -- there's much more to come in the months ahead!

Restarting the Servicing Engine: Loss Mitigation After the Pandemic
Sponsored by Aspen Grove Solutions

Join DS News and Aspen Grove Solutions to discover how to effectively manage loss mitigation and maintain a servicing operation in a fluid industry in the post-pandemic world. Speakers include:

  • Marcel Bryar, Founder and Managing Director, Mortgage Policy Advisors, LLC
  • Matt Douglas, VP, Mortgage Policy, Housing Policy Council
  • Scott Holzmeister, SVP, ServiceMac, LLC
  • John Vella, Chief Revenue Officer, Selene Finance LP

The Human Touch: Why the Rise of Technology Still Requires Empathy
Sponsored by Sourcepoint

Join Sourcepoint and an esteemed group of speakers to discover how taking an empathetic approach to forbearance can help smooth out challenging interactions and promote customer loyalty. Speakers include:

  • Patrick Coon, Mortgage Industry Consultant
  • John Lawrence, EVP Specialty Servicing, Selene Finance LP
  • Steve Schachter, EVP and Market Leader, Sourcepoint
  • Stephen Staid, EVP of Mortgage Practice Strategy, Sourcepoint

Construction, Capital, and a Strong Foundation for 2022
Sponsored by Granite Risk Management

Join leaders from capital and risk management service providers for a webinar discussing the world of construction lending and the current nuances affecting the construction industry. Speakers include:

  • Bill McDonald, Director of Construction Management, Lima One Capital
  • Justin Parker, CFO, RCN Capital
  • Abhishek Singh, Senior Director, Altisource

Reflections and Projections: Lessons Learned from 2021 and the Outlook for 2022
Sponsored by Radian

Learn from our panel of experts as they examine the current state of the REO industry, how 2022 is shaping up so far, and more. Speakers include:

  • David Bolos, VP of Operations, Pyramid Platform, Radian
  • Robert Norrell, COO, Dakota Asset Services
  • Andrew Oliverson, VP of REO, Radian Real Estate Management
  • Jacquelyn Pardue, Head of Procurement, LoanCare

Surfing the Swell: The Return of Foreclosure Volumes
Sponsored by Altisource

As foreclosure moratoria end and volumes slowly begin to increase, industry experts discuss loss mitigation efforts, ensuring compliance, and how technology can assist. Speakers include:

  • John Dunnery, VP, Claims, Mr. Cooper
  • Amy Neumann, FVP, Director of Late Stage Delinquency, Default Servicing Operations, Flagstar Bank
  • David Zielesch, Director of Nationwide Foreclosure Operations, Altisource

Sub-Servicing: Regulations, Compliance, and Maximizing ROI
Sponsored by Selene

Join Five Star Institute and Selene Finance for a complimentary webinar where we’ll discuss the benefits of sub-servicing, how to navigate and ensure compliance with government regulations, and how to maximize ROI for all parties involved. Speakers include:

  • Marcel Bryar, Founder and Managing Director, Mortgage Policy Advisors, LLC
  • JT Grubbs, EVP of Loan Servicing, Selene
  • Candace Russell, VP, Carrington Mortgage Services, LLC

Digital Lending 2.0: Fulfilling New Customer Expectations Through Technology
Sponsored by Salesforce

Join representatives from Five Star and Salesforce to discuss the dawn of Digital Lending 2.0 amidst the current economic conditions and changing customer expectations. Speakers include:

  • Jaime Becharas, Industry Go To Market Director, Mortgage Advisor, Salesforce
  • Sam Schey, EVP of Partnerships, Rocket Mortgage


About Author: David Wharton

David Wharton, Editor-in-Chief at the Five Star Institute, is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has nearly 20 years' experience in journalism and previously worked at Thomson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. He can be reached at David.Wharton@thefivestar.com.

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