The National Mortgage Servicing Association (NMSA) announced that Wells Fargo Home Mortgage (WFHM) SVP and Head of Servicing Change Delivery Gui Kahl has joined the organization. Kahl succeeds J.K. Huey, who retired in May, as one of two representatives from Wells Fargo.
“We are proud to welcome Gui Kahl to the National Mortgage Servicing Association,” Ed Delgado, President and CEO of the Five Star Institute said. “The level of leadership and expertise that he brings will serve the important work of the organization in the years to come.”
Kahl, who holds Master of Business Administration from Pepperdine University in Malibu, California, master’s degree in Consumer Banking from the Consumer Banking Association, and a bachelor’s degree in Marketing and Transportation Logistics from The Ohio State University in Columbus, Ohio, has a long history in banking.
Before his return to Wells Fargo in 2016, Kahl was the global head of process e-engineering and management at American International Group (AIG). Previously, he spent seven years in Wells Fargo’s Expense Management group leading the Global Solutions Strategy and Governance team. Prior to this, Kahl was with Bank of America building and growing the company’s global delivery capabilities for three years.
Throughout his career, Kahl has also had experience in the computer, aerospace, and oil industries holding leadership roles in marketing, operations, vendor management, and product development. Now, he oversees and is responsible for a number of things in WFHM Servicing, including all change delivery activities across the servicing organization and business transformation through the optimization of people, process, and technology.
With a membership comprising more than 80 percent of the mortgage servicing market, the NMSA is a nonpartisan organization driven by top-level executive representation from the nation’s leading mortgage servicing organizations for the purpose of effecting progress and change on the key challenges that face the mortgage servicing industry. By bringing together decision making executives from across the nation, the NMSA drives the conversation on shaping the American housing industry for the benefit of homeowners.
“I’m honored for the opportunity to work with the leaders of our nation’s leading mortgage servicing organizations to effect progress and change on the key challenges that face the mortgage servicing industry,” Kahl said. “Together, we look forward to improved and sustained homeownership by helping our industry become more efficient and effective."