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Building More Inclusive Environments in Financial Services

Diversity and inclusion are two different concepts, but they go hand in hand in creating a more inclusive environment for employees. Sheri Crosby-Wheeler, VP, Corporate Social Responsibility, Mr. Cooper [1] spoke with DS New about the difference between these two concepts, and how Mr. Cooper is improving its inclusiveness.

"Inclusion is being thoughtful about the different things that make up a person, and how things may impact them," Crosby-Wheeler said.

"At Mr. Cooper, we have started employee research groups where we are allowing employees to come together around different dimensions of diversity and not only help their fellow employees, but also help the company," she adds.

Mr. Cooper's Resource Teams focus on four different areas: career development, community involvement, corporate contribution, and social connections.