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Fannie Mae Exec on Mortgage Servicing’s Digital Future

Technology moves fast, and the servicing industry still has some catching up to do. Varma Penmatsa, VP-Digital Products, Fannie Mae, spoke with DS News about how innovation in the digital space is impacting mortgage servicing, as well as the challenges in implementing new technologies alongside legacy systems.

"There is still a dependence on legacy frameworks," Penmatsa said. "The way we solve that challenge is really cultural. How are we influencing the culture of the company and their associates to be able to have innovative mindsets?"


About Author: Radhika Ojha

Radhika Ojha is an independent writer and copy-editor, and a reporter for DS News. She is a graduate of the University of Pune, India, where she received her B.A. in Commerce with a concentration in Accounting and Marketing and an M.A. in Mass Communication. Upon completion of her masters degree, Ojha worked at a national English daily publication in India (The Indian Express) where she was a staff writer in the cultural and arts features section. Ojha, also worked as Principal Correspondent at HT Media Ltd and at Honeywell as an executive in corporate communications. She and her husband currently reside in Houston, Texas.

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