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New Milestones at Planet Home Lending


Meriden, Connecticut-based national mortgage lender Planet Home Lending [1] (PHL), has passed several milestones since the beginning of 2019, the company announced recently. They include opening a dozen branches, launching several new loan products, posting a net promoter score of 95.6%, and receiving an increase in its servicer rating from Fitch Ratings.

During the year, the company said that it:

"Expanding our footprint through our distributed retail offices demonstrates our commitment to ensure more consumers have access to quality home financing," said Michael Dubeck, CEO and President of PHL's parent Planet Financial Group. "We plan to continue our efforts to serve as many communities as we can."

The company said that it also enjoyed a solid performance from its customer retention and correspondent channels.

"We continue to ensure that our infrastructure – including everything from operations to technology – is built on a solid foundation to successfully support and grow all of our channels," Dubeck said. "We have a strong servicing channel that is experiencing great ratings. Additionally, Planet Home Lending continues to gain productive distributed retail branches because of the level of success we have based on the variety of loan products and corporate support we offer."