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New AI, Technology Initiative Aimed to Transform Borrower, Lender Experience

Sagent Lending Technologies announced today an initiative to transform the borrower and the lender experience through Microsoft Azure. Sagent will leverage the potential of artificial intelligence, machine learning, data science, and cognitive services available on Azure that will provide a reimagined experience for Sagent clients and their consumer borrowers.

Building on the SaaS technology and business process outsourcing capabilities, Sagent Lending Technologies, a joint venture between Warburg Pincus and Fiserv, Inc. is partnering with Microsoft to transform the experience of auto, mortgage, and consumer borrowers.

To accomplish this, Pennsylvania-based Sagent is working to deploy, operate, and secure software and services for the future of lending. This integration will use Azure to drive new levels of operating scale, end-to-end digital agility, and enhanced speed-to-market for Sagent clients that comprises a wide ecosystem of auto, mortgage and consumer lenders. It will also bring advanced data management and customer analytics that will be supplemented by Azure AI and Machine Learning tools to create an unequaled experience for borrowers and lenders.

“Having a vision for the future and realizing that through a thoughtful innovation plan supported by a strategic technology partner is what will uniquely allow our Sagent clients to win in the ever-evolving lending marketplace. Sagent is the technology partner for lenders who are willing to be a few steps ahead of the rest of the industry in realizing the future,” said Shaimaa Elk, EVP, CIO at Sagent Lending Technologies. “As a Microsoft Partner, Sagent’s utilization of the full breadth of the Azure cloud is central to realizing a vision for the future of lending and will benefit all of our clients by creating real innovation today and tomorrow.”

Toni Townes-Whitley, President of US Regulated Industries at Microsoft said, “Sagent Lending Technologies is embarking on a mission to change the face of the auto, mortgage, and consumer lending industry. We will be able to offer our mutual clients greater flexibility in how they receive and consume Sagent’s solutions using Microsoft technologies, and we will create a new customer experience and financial ecosystem in this digital age.”

About Author: Mike Albanese

Mike Albanese is a reporter for DS News and MReport. He is a University of Alabama graduate with a degree in journalism and a minor in communications. He has worked for publications—both print and online—covering numerous beats. A Connecticut native, Albanese currently resides in Lewisville.
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