With more than half of Americans unprepared for natural disasters, Wells Fargo believes it is critical to do its part to help communities prepare and recover quickly when facing financial hardships caused by natural disasters. Wells Fargo has created a comprehensive, self-sustaining Wells Fargo MRU aimed to provide safe and reliable solutions in local communities.
Wells Fargo is also committed to helping its customers impacted by offering the following tips to help plan in advance for worst-case scenario: Save important financial documents, make a visual or written record of your possessions, and have cash or an emergency fund; prepare for any disaster to last a few days, or even several weeks.
In 2018, the MRU and disaster trained team members were deployed to New Bern, North Carolina, Wilmington, North Carolina, Fayetteville, North Carolina, Panama City, Florida, and Chico, California, to assist customers impacted by the devastation caused by Hurricane Florence, Hurricane Michael, and the Carr Fire. To date, the deployed MRU has helped more than 10,000 customers and has traveled more than 27,000 miles.
For the past five years, disaster relief response has taken a step further in the form of a Wells Fargo MRU. Considered an “office on wheels” with eight private offices equipped with computer connectivity and a satellite backup system to connect with customers in their communities to help with the recovery process. The MRU is built on a semi-trailer truck frame and is ADA compliant. It includes a wheelchair lift, a break room, restrooms, and is equipped with phone calls if cellular service is disrupted.