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Hyland’s OnBase 18 Builds Better User Experiences, Expands Security

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Computer-monitor1Hyland [1], a Cleveland-based content services provider, released the latest version of OnBase [2], a single enterprise information platform for managing content, processes, and cases. By empowering organizations to create more personalized user experiences—including improved mobility and enhanced integrations with core business applications–OnBase 18 streamlines access to critical information, delivering content on demand and eliminating information silos across the enterprise.

The new release brings more than 3,100 customer-driven enhancements to the low-code OnBase platform, which provides content management, case management, business process management, records management, and capture capabilities in the cloud or on premises. This release introduces new products and integrations; new forms capabilities; expanded security capabilities; new administration tools for testing, import and export; and performance and compatibility updates.

“OnBase 18 exemplifies Hyland’s focus on empowering our customers to create forward-looking, future-ready solutions,” said Bill Priemer, President and CEO at Hyland. “This platform reflects a shift in our industry, as customers increasingly demand more intuitive and user-centric services that simplify content usage by all parties–users, systems, and applications. We’ve listened closely to our customers and examined all areas of the product to make significant enhancements that will benefit every industry we serve.”

With the new and improved capabilities in OnBase 18, organizations can:

“Each new release combines Hyland’s industry-leading expertise with our innovative vision for the future, delivering a powerful portfolio of products that drives growth and efficiency for our customers,” said Brenda Kirk, EVP and Chief Product and Strategy Officer. “We continue to make extraordinary investments in R&D, executing on long-term plays we believe will transform the way organizations serve their customers and reach their goals. Significantly, with this release, we’ve introduced platform enhancements that enable us to combine OnBase content services with the functionality of great products in our expanded portfolio, such as Brainware and Enterprise Search as well as our rich media management offering.”