There's always a human element behind every transaction. New developments in technology can assist mortgage services and lenders when it comes time to guide borrowers through financial hardships, but the "human touch" remains critical. Join Sourcepoint and an esteemed group of speakers to discover how taking an empathetic approach to forbearance can help smooth out challenging interactions and promote customer loyalty.
This webinar's panelists included:
- John Lawrence, EVP Specialty Servicing, Selene Finance LP
- Patrick Coon, Mortgage Industry Consultant
- Stephen Staid, EVP of Mortgage Practice Strategy, Sourcepoint
- Steve Schachter, EVP and Market Leader, Sourcepoint
You can view the webinar by clicking the image below.