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Continuing the Legacy


William Glasgow, 2016 Lifetime Achievement Award Recipient

A Grammy, an Oscar, a Tony—every industry honors success and accomplishment in its own way, and the mortgage industry is no different. Since 2006, only 14 executives have been selected to receive the Five Star Lifetime Achievement Award, one of the highest honors a mortgage industry professional can receive. On September 19, another prestigious name will join its ranks.

Those that have been honored can testify as to the personal impact of receiving such an award. “There is no greater compliment to receive than one from your peers. They understand firsthand the trials and tribulations you face in a career and the feeling of accomplishment when you succeed,” said Anthony T. Meola, Consumer Operations Executive at Bank of America and the 2013 recipient.

According to Meola, that’s what the Five Star Lifetime Achievement Award encompasses. To him, it’s somewhat of a humbling experience to know that not only have your accomplishments been recognized, but by those whose opinion you value most highly.

Recipients are selected by peers, professionals, and past recipients based on leadership, contributions to the industry, and years of service. It’s one way the industry can give back to those that have given so much to preserving the American Dream.

Laurie Maggiano, Servicing and Secondary Markets Program Manager at the Consumer Financial Protection Bureau, recalls receiving her 2011 award during a time when the governments efforts to stem the housing crisis weren’t celebrated, but criticized. “Five Star's boldness in recognizing the huge impact of the Home Affordable Modification Program on the industry was an incredible validation for me and my team for which I am still grateful,” said Maggiano.

On occasion, the Lifetime Achievement Award has produced unintended results upon its recipients. For one in particular, that result was reconsidering retirement. “The award reminded me of all of the challenges this industry still faces and inspired me to extend my career a bit longer and see if I could contribute to meeting those challenges,” said 2016 recipient William Glasgow, SVP and Head of Servicing at HSBC Mortgage. “Aside from the personal gratification I enjoyed by receiving this award, it was an experience that all of my family benefited from as well and will always savor.”

The award is about more than just an individual; it is the celebration of success for the entirety of the industry. “I have been blessed to have spent a career in a great industry consisting of many very talented people,” Raymond Barbone, EVP of BankUnited and 2015 recipient said. “I have had the good fortune to work alongside many of them as we have pursued initiatives benefiting consumers, homeownership, and the mortgage industry. I continue to be incredibly thankful and honored that those efforts were recognized through the Lifetime Achievement Award.”

Prior to his position as President and CEO of the Five Star Institute*, Ed Delgado was recognized as the 2009 Lifetime Achievement Award recipient, while he was an executive at Wells Fargo.

“It is humbling to look across our great industry and know that the work we do can impact the lives of so many. I’m proud of what we achieved at Wells Fargo and during my tenure at Freddie Mac.” Delgado said. “In many ways, this award represented the efforts of my teammates and not my individual accomplishments”.

The 2017 recipient will be announced at the Keys for Life Dinner and Concert at the Five Star Conference and Expo, September 18-20 at the Dallas, Texas Hyatt Regency.

To view the full list of past Five Star Lifetime Achievement Award recipients, click here.


*The parent company of DS News and MReport

About Author: Brianna Gilpin

Brianna Gilpin, Online Editor for MReport and DS News, is a graduate of Texas A&M University where she received her B.A. in Telecommunication Media Studies. Gilpin previously worked at Hearst Media, one of the nation's leading diversified media and information services companies. To contact Gilpin, email [email protected].

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