[1]International Document Services (IDS [2]), a Salt Lake City, Utah-based mortgage document preparation vendor, has announced the formation of an internal team with the sole function of developing and maintaining integrations between idsDoc, the IDS flagship document preparation system, and the company's third-party vendors.
The new integrations team will work in conjunction with IDS's customer service department and collaborate with the company's LOS partners to create various idsDoc interface functionalities, such as two-way transferring and blind interfaces. The idsDoc interfaces developed by the new interface team will minimize manual data entry by including more core data from mortgage documents.
"Doc prep systems don’t operate in vacuum," said Mark Mackey, EVP at IDS. "Collaboration and connectivity are the name of the game in today’s automated mortgage operations environment. Because our integrations play such a key role in the idsDoc user experience, we felt it was important enough to establish a team dedicated to keeping our integrations best-in-class."
All of the members of the new integrations team will attend training and certification courses for the Mortgage Industry Standards Maintenance Organization (MISMO [3]) in order to apply the latest industry standards to implement mortgage document data. Part of the team's responsibility will be not only to expand the offerings of IDS's MISMO 2.6, but also to facilitate the company's transition from MISMO 2.6 to MISMO 3.3.
"We are excited to have gathered a team of highly-skilled individuals who will help IDS become more serviceable to our loan origination system (LOS) partners and our customers accessing idsDoc through an LOS," said David Clement, director of operations at IDS. "With their combined knowledge and skillsets, this team will enhance our customer service offerings and heighten our capacity to support our customers."