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Washington AG’s Investigation Uncovers Trustee Violations

The ""Washington Attorney General's Office"":http://www.atg.wa.gov/Default.aspx, which began an investigation six months ago into unlawful business practices by foreclosure trustees, announced Wednesday it uncovered another problem that jeopardizes homeowners' chances of stopping a foreclosure - difficulty contacting trustees.

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""Foreclosures run on strict timelines, and homeowners need a human who they can talk with face to face when there's a problem,"" Attorney General Rob McKenna said. ""They need an office where they can make last-minute

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payments or show documents that may prove reasons for stopping forced sales.""

According to McKenna, Washington law requires foreclosure trustees maintain offices in the state and local phone numbers.

""But our investigation shows that some of the largest trustees are not in compliance, and borrowers who have a legitimate reason to stop a foreclosure are having trouble reaching trustees,"" he said.

The attorney general's office sent letters this week to all trustees operating in the state, notifying them of their obligations. The Consumer Protection Division, operated by the Washington Attorney General's Office, is contacting trustees believed to be violating the law.

In October 2010, McKenna sent letters to 52 trustees regarding concerns about inaccurate documents, conflicts-of-interest, faulty chains of title, and failure to provide disclosures and conduct mediations.

Since then, the office has requested and received documents from several trustees, and attorneys are reviewing the information and waiting for documents from other companies.

About Author: Heather Cernoch

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