On Tuesday, ""Chase"":https://www.chase.com/Chase.html announced the opening of its new homeownership center in the Stockbridge area of Atlanta. The center, which is the second in Georgia, will offer one-on-one help to families struggling with their mortgage payments.[IMAGE]
With the opening of this new location, Chase now has 51 homeownership centers in 14 states and Washington, D.C. Borrowers struggling with Chase, Washington Mutual, or EMC Mortgage-serviced loans can schedule appointments at these centers or simply walk in six days a week to receive assistance from trained advisors.[COLUMN_BREAK]
""We created these local centers so our borrowers can sit down and discuss their situation face-to-face with trained loan advisors in these challenging times,"" said David Schneider, head of mortgage servicing at Chase. ""They are part of a wide-ranging initiative to help families stay in their homes whenever possible.""
Center staffers reach out to homeowners through hundreds of community foreclosure-prevention fairs and through nonprofit counselors. In addition, Chase said it has contacted thousands of struggling borrowers living near the centers.
Chase says it is the only major mortgage servicer that has opened a large network of face-to-face centers to help struggling homeowners understand their options and aid in getting the proper paperwork together for mortgage modifications.
Through these centers and other home preservation efforts, Chase offered nearly 600,000 mortgage modifications to homeowners in 2009 under the Making Home Affordable Program, its own modification program, and Fannie Mae, Freddie Mac, Veterans Affairs, and Federal Housing Administration programs.