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MOS Group Expands Loss Mitigation Services to Include HAFA Solutions

""MOS Group, Inc."":http://www.mortgageoutreach.com/, an Irvine, California-based loss mitigation service provider, has expanded its service offerings to include short sales and deeds-in-lieu that comply with the Treasury Department's Home Affordable Foreclosure Alternatives (HAFA) program requirements.


Under the HAFA program, which was ""officially launched April 5, 2010"":http://dsnews.comarticles/hafa-is-officially-underway-2010-04-05, homeowners who do not qualify for a loan modification under the administration's Home Affordable Modification Program (HAMP) must be considered for a short sale or deed-in-lieu before a foreclosure is initiated.

According to Greg Hebner, president of MOS Group, the process of transitioning borrowers from the hope of securing a loan modification to the reality of letting go of


their homes through a short sale or deed-in-lieu is a sensitive one. He said HAFA transactions require efficient and structured methodology, as well as compassionate and empathic communication.

In order to assist borrowers throughout all phases of this process, MOS Group said it is leveraging its borrower-focused methodology, comprehensive employee training and education program, and highly transparent technology platform. As a fully licensed debt collector, the company said it is able to conduct all borrower outreach from the initial denial or fall-out from HAMP through final liquidation and resolution, providing a single point of contact for the servicer throughout the loss mitigation process.

These are the same loss mitigation techniques MOS Group has used in its HAMP services. The company, which claims to be the country's largest HAMP outsourcer, said it has worked with more than 250,000 HAMP borrowers and assisted in completing more than 60,000 permanent HAMP modifications.

""Our servicer clients have seen what we've done in the HAMP arena, and they know that our proven formula will allow us to reach a higher number of HAFA eligible borrowers, engage them in necessary but challenging foreclosure alternative discussions, and ultimately achieve higher resolution rates,"" Hebner said.

About Author: Brittany Dunn


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