""RES.NET"":http://www.res.net/ unveiled plans to enhance Agent Portal with several new features.[IMAGE]
One newly added feature will give agents the ability to order title and closing services. RES.NET also developed its own e-signature technology as part of an effort to further simplify and expedite real estate transactions.
The company is also adding a live chat feature to improve the customer service experience. The upgrades will be available February 16.[COLUMN_BREAK]
""Whether agents are handling an REO, short sale or a traditional transaction, the Agent Portal lets them manage every aspect of their business,"" said Todd Mobraten, COO and president of RES.NET. ""Agents invite and create log-ins for customers, prospects and staff, including transaction coordinators and assistants, to ensure transparent communications among all parties involved. Agents can send instant messages, assign tasks and share and e-sign documents. By creating our own e-signature technology, RES.NET made it possible to provide this invaluable tool without increasing the cost of the platform or charging a per-document fee.""
The enhancements follow other recent upgrades to the Agent Portal such as a redesigned dashboard that lets agents geomap their assignments based on territory, as well as a widget to help new users take full advantage of key components of the system.
Headquartered in Lake Forest, California, RES.NET, provides an array of portals designed for different aspects of the real estate industry and integrates servicers, brokers, outsourcers, third-party service providers, homeowners and buyers.