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Default Servicing Tech Guide: First American Technology Solutions

*Company History*

""The First American Corporation"":http://www.firstam.com (NYSE: FAF) is a FORTUNE 500 company, with total revenues of approximately $6 billion in 2009. As a leading provider of[IMAGE] innovative software solutions to the mortgage industry, First American Technology Solutions provides unparalleled efficiencies and savings across client value chains by delivering tested, proven enterprise technologies on a quarterly release cycle with the highest quality and innovative functionality.

*Product Suite*

Product suite provides an integrated, centralized solution for modular deployment across the life of loans starting with preforeclosure analytics to asset disposition, invoicing to claims management.

*Key Module Features*

_VendorScape Service Gateway_: Advanced business-to-business solution automates ordering, fulfillment, and reconciliation of third-party vendor services. It provides one centralized system for order placement, status monitoring, and delivery.

_iClear_: Electronic invoicing validates invoices in real time against custom-defined business rules and investor/regulatory fee structures. The system enables first-pass validation and routes transactions for payment.

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_CMAX Claims Management_: Industry-leading claims management system generates accurate and compliant claim filings, reduces cycle time, and improves regulatory compliance for FHA, VA, conventional MI/pool, and investor billings.

_National Default System_: Comprehensive case processing solution for trustees and law firms. System facilitates custom process execution, work queues, billing, and event tracking. The system integrates with external mail providers and case management systems.

_VendorScape Case Management_: Secure, Web-based case management solution designed to automate default servicing referrals, provide up-to-the-minute task tracking, and streamline communications with your vendor network.

_VendorScape Loss Mitigation_: Advanced loss mitigation solution designed to evaluate properties of a loan, and the borrower's interview results and financials, and recommend available workout plans. Client can then activate and monitor the selected workout.

_VendorScape Process Builder_: Innovative system enables business users, analysts, and managers to collaborate with developers in process design, implementation, integration, and administration of enterprise-wide business process management. Application facilitates creation and execution of intelligent workflows, automation of business processes, and elimination of multiple applications.

_VendorScape REO Management_: Comprehensive, component-based system provides improved visibility and performance-based accountability to more effectively manage, market, and liquidate REO assets.

*Delivery Platform*

Web-based, Web services, SaaS

About Author: Carrie Bay

Carrie Bay is a freelance writer for DS News and its sister publication MReport. She served as online editor for DSNews.com from 2008 through 2011. Prior to joining DS News and the Five Star organization, she managed public relations, marketing, and media relations initiatives for several B2B companies in the financial services, technology, and telecommunications industries. She also wrote for retail and nonprofit organizations upon graduating from Texas A&M University with degrees in journalism and English.
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