According to the CFPB’s recent monthly report, mortgage-related complaints are stagnant—though they’re still one of the most complained-about financial products in the country.
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CFPB Proposes to Publish Complaint Narratives against Banks, Servicers
The Consumer Financial Protection Bureau proposed a new rule to allow consumers that post complaints to the option to opine on the details on the bureau’s public facing complaint database.
Read More »Consumer Complaints to CFPB Nearly Double in 2013
According to new data offered by the CFPB, complaint volume last year totaled 163,700, an 80 percent increase from the 91,000 recorded complaints in 2012. Including this year, the bureau has received more than 310,000 complaints to date. The leap in volume underscores the challenges that still remain despite the progress made by financial industries in the last few years.
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