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Critical Defect Rate Falls to Under 2%

“After last quarter’s historic high of 2.47%, the reduction in Q4’s critical defect rate to a sub-2% level is encouraging and illustrates just how much the precipitous drop in origination volumes impacted lending operations,” said ACES EVP Nick Volpe.

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Q2 Critical Defect Rate up 6%

ACES Quality Management has released the findings of its latest Industry Trends Report for the second quarter of 2022, which found that the overall critical defect rate increased 6% compared to Q1 and crossed the 2% threshold for the third time in report history.

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