Tag Archives: Mortgage Servicers

Cyndi Danko, SVP and Single-Family Chief Credit Officer, Fannie Mae, said, “By providing mortgage assistance and long-term solutions for struggling homeowners, the 2022 STAR Program servicers have been essential partners in Fannie Mae’s journey to knock down housing barriers for people across the country.”

This week’s Five Star Webinar, presented by Sagent, will explore the state of mortgage servicing in 2023, from tech advances to regulatory changes.

Jane Mason of Clarifire discusses the traditional mindset that mortgage servicers either need to buy technology or build it themselves, a thought process that has handcuffed the industry’s digital growth.

In the Bureau’s Fall 2022 report, some mortgage servicers were cited for violations of federal law by charging sizable phone payment fees and for charging consumers fees while they were in CARES Act forbearances.

Mortgage servicers polled in a new report expect 23% of seriously delinquent mortgages to complete foreclosure over the next year, with pandemic backlog and regulatory intervention having the biggest impact on foreclosure volume.

A recent Five Star/Messagepoint webinar discussed how redirecting the borrower communication process can reduce cycle times and costs, and deliver an enhanced borrower experience.

The Consumer Financial Protection Bureau (CFPB) has recently published an advisory opinion to affirm that the Equal Credit Opportunity Act (ECOA) bars lenders from discriminating against customers after they have received a loan, not just during the application process. “The ...

The year 2022 may go down as one of the most complex and risk-intensive housing markets in history, as Patrick Gluesing offers tips on how to navigate through this new marketplace.

Fannie Mae recognizes 29 mortgage servicers that excelled at its STAR program, while Freddie Mac applauds nine winners of its 2021 SHARP program.

Joint letters issued to mortgage servicers and landlords will provide military families coming out of pandemic-related forbearance plans with increased protections.