Tag Archives: Mortgage Servicers

LERETA, LLC, a national provider of real estate tax and flood services for mortgage servicers based in Covina, California, has named Patrick Hedges senior operations manager for the company.

LERETA, LLC, a national provider of real estate tax and flood services for mortgage servicers based in Covina, California, has tapped Eric Christensen as the Chief Strategy Officer for the company. Christensen is responsible for product development, corporate strategy, marketing, and M&A transactions.

Editor's note: This story was originally featured in the January issue of DS News, out now. On June 6, 2017, the Court of Special Appeals, Maryland’s intermediate appellate court, issued an opinion in the combined cases of Blackstone v. Sharma, Sept. 2015 ...

The housing crisis impacted the reputation of the mortgage servicing industry in the eyes of the public. But as the years went by, the industry had slowly rehabilitated its image. Despite the hard won gains, however, the J.D. Power 2017 ...

Out-of-sync technologies are holding businesses back, according to a recent report. Additionally, make it hard to serve the millennial homebuyer, who expects a more seamless, digitized solution when purchasing a home. This is largely because tech solutions in today’s post-crisis, highly-regulated industry are product-specific, which creates a “complex ecosystem made up of siloed disparate systems.”

While Homeowner Association liens for unpaid assessments typically have priority over second mortgages and other junior liens (because the HOA liens may “relate back to” the HOAs’ previously-recorded declarations), first mortgages receive special treatment in various states, such as Minnesota. Despite that special treatment, HOAs often demand payment of substantial bills by lenders foreclosing first mortgages.

Cast as “rule clarifications,” the CFPB's updated final mortgage servicer rules do contain a large number of new, additional requirements that are already being discussed and digested by the servicing industry. This select print feature originally appeared in the January 2017 issue of DS News.

Kevin Cooke, Jr., Director Enterprise Sales and Business Development for Altisource, examines current trends in mortgage servicing including vendor management, regulatory compliance, and more.

Contrary to some reports that customer experience investments are unnecessary and unprofitable, a recent study indicates that investing in the customer experience does pay off for mortgage servicers.

DS News spoke with Jane Mason about what her perspective is on servicing transfers and how to prevent and avoid technological breakdowns.