Tag Archives: Mortgage Servicers

A recent Five Star/Messagepoint webinar discussed how redirecting the borrower communication process can reduce cycle times and costs, and deliver an enhanced borrower experience.

The Consumer Financial Protection Bureau (CFPB) has recently published an advisory opinion to affirm that the Equal Credit Opportunity Act (ECOA) bars lenders from discriminating against customers after they have received a loan, not just during the application process. “The ...

The year 2022 may go down as one of the most complex and risk-intensive housing markets in history, as Patrick Gluesing offers tips on how to navigate through this new marketplace.

Fannie Mae recognizes 29 mortgage servicers that excelled at its STAR program, while Freddie Mac applauds nine winners of its 2021 SHARP program.

Joint letters issued to mortgage servicers and landlords will provide military families coming out of pandemic-related forbearance plans with increased protections.

The pandemic brought with it a surge of forbearances, as the CFPB cracked down on servicer regulation as many of the nation’s homeowners struggled.

The key to creating successful forbearance exits and maximizing revenue is the use of new digital tools to track and support customers and gain real-time insights.

An upcoming DS News-hosted webinar will discuss concerns and solutions that servicers have about ensuring a smooth transition for homeowners soon exiting their forbearance plans.

The servicing industry is preparing for massive volume once foreclosure moratoria are lifted, and a recent DS News-hosted Webinar took a closer look at the past year and what lies ahead.

Fannie Mae’s STAR Program was established to recognize outstanding performance in the servicing sector as 31 of the nation’s top mortgage servicers were recently honored for their accomplishments.