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Tag Archives: NMSA

Tackling Natural Disasters, One Borrower at a Time

From mobile response units to consumer education, here’s how mortgage lenders are reaching out to borrowers to help them cope with natural disasters and prepare for such eventualities.

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National Mortgage Servicing Association Petitions FCC on TCPA Regs


On Wednesday, the National Mortgage Servicing Association sent a letter to the FCC requesting clarifications and guidance regarding how the Telephone Consumer Protection Act applies to the financial services industry. Click through to learn what the group recommends.

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When the Waters Recede: Helping Homeowners After Hurricane Harvey

Editor’s Note: This story was originally featured in the May issue of DS News, out now. According to the National Hurricane Center, Hurricane Harvey caused $125 billion in damage, a higher toll than any previous U.S. natural disaster other than Hurricane Katrina. ...

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Drop-In Centers Working to Assist Hurricane-Impacted Texans

It’s been six months since Hurricane Harvey made landfall in Texas, but many residents in the South Texas area are still trying to recover from the storm’s impact. Post-storm mortgage delinquencies spiked as affected homeowners missed payments or worked to ...

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Mortgage Assistance: Organizations Reached Out for Borrower Relief

A group of housing organizations sent a letter this week addressed to multiple officials regarding mortgage relief options. In the letter, the organizations ask for their leadership to prevent further devastation in communities that were hit by natural disasters.

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NMSA Urges FCC to Clarify Definition of Robocalling

The National Mortgage Servicing Association has recently called the FCC to implement an industry-standard definition of robocalling to further ensure homeowner protections.

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The Siege on Communities: NMSA Calls for Action

The National Mortgage Servicing Association has issued a report calling for standardization of procedures, definitions, and best practices surrounding vacant and abandoned residential properties. Many of these properties are forced to go through lengthy foreclosure processes, resulting in extensive vacant periods during which, according to the report, attract crime, lower property values, and cause community blight. The NMSA hopes the report will spur interagency discussion of the issues these properties create.

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