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Tag Archives: Risk Management

Q2 Critical Defect Rate up 6%

ACES Quality Management has released the findings of its latest Industry Trends Report for the second quarter of 2022, which found that the overall critical defect rate increased 6% compared to Q1 and crossed the 2% threshold for the third time in report history.

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A Guiding Light for Borrowers in Forbearance

John Vella, Chief Revenue Officer of Selene Finance LP, sits down with DS News to discuss the state of the servicing sector, as well as lessons learned from listening and working with borrowers on the path to a successful resolution of their forbearance plans.

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