What do industry professionals need to know about the newly unveiled "Stopping Bad Robocalls Act"?
Read More »Congress Targeting Robocalls: What It Could Mean for the Industry
The topic of "robocalls" is receiving renewed congressional attention, but even well-intentioned legislation could have implications for the industry.
Read More »CFPB Director Talks Regulation and Debt Collection
On Wednesday, CFPB Director Kathy Kraninger delivered a Keynote Address entitled “The Next Phase for CFPB.” In this Video Spotlight, Kraninger speaks on debt collection and consumer savings issues, and explains how the CFPB is working to address these problems.
Read More »A Re-Examination of Robocalls
The Telecommunications Consumer Protection Act was designed to protect consumers from unsolicited telemarketers, but may negatively impact servicers. See what changes the Act needs to benefit servicers.
Read More »National Mortgage Servicing Association Petitions FCC on TCPA Regs
On Wednesday, the National Mortgage Servicing Association sent a letter to the FCC requesting clarifications and guidance regarding how the Telephone Consumer Protection Act applies to the financial services industry. Click through to learn what the group recommends.
Read More »Industry Groups Petition FCC for Autodialer Clarification
More than a dozen trade associations are seeking clear guidance from the FCC on just what constitutes an autodialer under the Telephone Consumer Protection Act (TCPA). The groups recently united to send a petition to the FCC following a recent ...
Read More »Senate Addresses Robocalls: What Mortgage Servicers Need to Know
At a Senate Hearing Wednesday, witnesses explained how the industry and government were working together to clarify the challenge of unsolicited robocalls.
Read More »Appeals Court Clarifies Issues Regarding Robocalls and Consent
On Friday, March 16, the U.S. Court of Appeals for the District of Columbia Circuit has issued a ruling in the case of ACA International v. FCC, clarifying several issues with regard to consumer and industry rights pertaining to robocalls ...
Read More »NMSA Urges FCC to Clarify Definition of Robocalling
The National Mortgage Servicing Association has recently called the FCC to implement an industry-standard definition of robocalling to further ensure homeowner protections.
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