JT Grubbs, EVP of Loan Servicing at Selene, sat down with MortgagePoint to share how the company puts their customer first and how to gain customers for the life of the loan.
Read More »The Week Ahead: Servicers and Government Officials to Meet in D.C.
The Annual Five Star Government Forum is set for April 11 in Washington, D.C., bringing together mortgage servicing leadership and government agency reps to discuss the industry’s most pressing issues.
Read More »The State of Government Loan Servicing
The 13th Annual Five Star Government Forum is set for next week in our nation’s capital, bringing together mortgage servicing leadership and government agency reps to discuss the industry’s most pressing issues and work toward solutions.
Read More »The Week Ahead: Servicers Advancing Tech Offerings
An upcoming Five Star-led webinar will discuss how to expedite a mortgage servicing technology project, from approval to execution, in a 90-day timeframe.
Read More »Improving Tech Processes for Mortgage Servicers
An upcoming Five Star-led webinar will discuss how to expedite a mortgage servicing technology project, from approval to execution, in a 90-day timeframe.
Read More »Getting Borrowers Back on the Road to Recovery
John Lawrence of Selene Finance sat down with DS News to discuss the priorities of mortgage servicers on the other side of COVID-19.
Read More »Rising to the Occasion
From regulatory scrutiny to the changing needs and preferences of borrowers, mortgage servicers have a lot on their plate in 2022. A pair of recent Five Star webinars examined the best ways forward.
Read More »Last Chance to Register: Taking an Empathetic Approach to Forbearance
On Wednesday, the Five Star Institute presents its webinar focused on how the "human touch" in the forbearance process can promote customer loyalty for life.
Read More »The Week Ahead: Balancing Tech With the Human Touch
On February 16, the Five Star Institute will present a complimentary webinar focusing on how an empathetic approach to the forbearance process can promote customer loyalty.
Read More »Voices of the Five Star Conference
Subject-matter experts who attended this year’s Five Star Conference break down the trends and challenges they are facing as we approach 2022.
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