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Tag Archives: Sourcepoint

Empowering Call Centers in the Digital Age

Delivering a great customer experience has become more challenging than ever. Stephen Staid of Sourcepoint discusses how to empower call centers and associates with technology that ensures every borrower interaction is a positive one.

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Charting a Course

As we approach the dawn of 2022, DS News spoke with industry experts about the challenges and opportunities mortgage servicing faces in a post-pandemic environment.

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