From regulatory scrutiny to the changing needs and preferences of borrowers, mortgage servicers have a lot on their plate in 2022. A pair of recent Five Star webinars examined the best ways forward.
Read More »Home / Tag Archives: The Human Touch: Why the Rise of Technology Still Requires Empathy
Last Chance to Register: Taking an Empathetic Approach to Forbearance
On Wednesday, the Five Star Institute presents its webinar focused on how the "human touch" in the forbearance process can promote customer loyalty for life.
Read More »