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Banks are falling short of requirements to provide mortgage protections to homeowners as mandated by the national mortgage settlement and the California Homeowner Bill of Rights (HBOR), according to a California Reinvestment Coalition survey of housing counselors in the state. In the survey, over 60 percent of the counselors reported that Bank of America, Citibank, JPMorgan Chase, and Wells Fargo still dual-track ""sometimes,"" ""often,"" or ""always"" even though the practice is banned in California. The survey was conducted in February and March 2013 and included responses from 84 counselors and lawyers who represent hundreds of thousands of homeowners.
Read More »Survey: Counselors Report Dual-Tracking Problems Still Persist
