Daily Dose

Hurricanes Harvey, Maria, and Irma left a swath of destruction that not only impacted many of our island neighbors, but also flooded our cities throughout the entire state of Florida, as well as areas of Georgia, Texas, South Carolina, and the entire island of Puerto Rico. They made us all take stock of what our plan is, and how we might navigate our responsibilities at home or work if we were faced with days, or weeks, of no power, water, or office space.

Customer service is the key to success for any business, banks included. So how did some of the biggest—and smallest—banks fare when it comes to customer complaints?

Companies in high-profile industries such as finance, aerospace, military, and housing and mortgage servicing need to be more aggressive with security measures as the risks are generally higher when handling and storing confidential data.

Tune in as Wes Iseley Iseley, Senior Managing Director at Carrington, discusses the ongoing impact Hurricanes Harvey, Irma, and Maria; managing community blight; and more.

The most recent Market Composite Index, which measures mortgage loan application volume, is up—see the breakdown by loan type here.

As individuals make their way through the industry and companies merge, follow all the important highlights in this weeks update.

DS News talks with Joe Iafigliola, VP of Vendor Management at Safeguard Properties to discuss the obstacles associated with property management. What can mortgage professionals do to adapt? Iafigliola shares his thoughts and expertise.

Is there a house-shopping equivalent of Black Friday? It turns out there is...and it isn’t when you might expect.

With mortgage rates holding steady and joblessness remaining low, homeowners have reason to be hopeful when selling their home. See more details inside.

Fannie Mae disclosed the results of its 9th and 10th Community Impact Pools of non-performing loans recently. The deal includes 690 loans totaling and unpaid principal balance of $124.12 million.