On May 10, representatives from the leading mortgage servicers and default servicing law firms in the U.S. met at the Fairmont Hotel in Dallas for the 2017 Legal League 100 Servicer Summit to discuss issues currently impacting business.
The Servicer Summit is a biannual gathering of leaders from the mortgage servicing and legal communities focused on fostering conversation and learning from each other.
“This is, in many ways, a new industry,” said Summit Keynote speaker Steve Bartlett. Bartlett has served the industry for many years, as a member of the House of Representatives, the Mayor of Dallas, President and CEO of Financial Services Roundtable, and currently as the Senior Advisory Board Member at Treliant Risk Advisors.
“We had to develop a new system,” Bartlett continued. “That’s what this group has done. They have developed a whole new approach and a whole new set of standards that serves the country and serves this country well.”
Topics discussed included the current low volume market. Attendees listened to a panel of professionals discuss the best practices law firms should institute to spur business growth. On the panel was first time Summit Attendee Allen Price, SVP of Business Development at RoundPoint Mortgage Servicing Corporation.
“At RoundPoint, we always look to work with law firms who are interested in building true partnerships rather than simple relationships,” Price said.
“There will always be firms that are unwilling to do anything above and beyond than what they were hired to do. And, that’s fine, they have their place.” Price continued, “But, you also want to have collaborative relationships with law firms that are more forward-thinking - firms that bring you more business or provide thought leadership.”
Price saw the value in the Summit as a place that brings together law firms and servicers to discuss pressing issues. “Having both of us in the room is a great idea. It spurs conversation and generates ideas,” Price said.
During the panel titled "The New Normal: Achieving Success in A Low Volume Climate," Michelle Gilbert, President and CEO of the Gilbert Garcia Group, led a discussion on business growth.
Gilbert called the panel an "incubator where we can provide ideas to the firms about how to thrive during periods of low volume."
"The Legal League Summits provide an opportunity to meet with clients and other attorneys to learn in a great setting," Gilbert said of the Summit. "What is ancillary to the summit is my ability to meet new clients. I've found anything connected to the summit to be productive to my practice and to elevating the industry. No other industry group provides what the Legal League provides."