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Tag Archives: BCFP

CFPB vs. PHH—An Unexpected Conclusion

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A years-long legal battle between the Bureau and PHH centered on accusations of illegal kickbacks. Read on to find out why the Bureau decided to drop the case, and what this means for the lender and servicer.

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Breaking Down Consumer Debt Collection Complaints

The Bureau of Consumer Financial Protection (formerly the Consumer Financial Protection Bureau) has released a new Complaint Snapshot, exploring consumer complaints regarding modern debt-collection practices. The Bureau has received approximately 400,500 debt collection complaints since July 2011, amounting to 27 ...

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