Sen. Robert Menendez says the $25 billion settlement struck between federal and state officials and the nation's five largest mortgage servicers helps homeowners but is a long way from healing the grievous wounds left by the crisis. He has introduced a bill that would encourage lenders to reduce principal for underwater borrowers with a shared-appreciation modification.

Bank of America is experiencing a deluge of phone calls from homeowners wanting to refinance. Consumer demand is so high, in fact, that without some internal adjustment, it threatens to compromise the level of customer service delivered by the bank's fulfillment personnel and interfere with closing timelines. The company says it's not willing to sacrifice long-term customer satisfaction for short-term volume, and it has instituted a temporary stopgap measure that alerts customers when it is experiencing processing delays due to high volume.

The Office of the Comptroller of the Currency (OCC) and the Federal Reserve issued statements Thursday detailing monetary penalties they have levied against the nation's largest servicers for ""unsafe and unsound mortgage servicing and foreclosure practices."" The OCC is assessing a total of $394 million in penalties against Bank of America, Citi, JPMorgan Chase, and Wells Fargo. The Federal Reserve's monetary sanctions total $766.5 million and target the same four institutions as well as Ally Financial.

Analysts at Fitch Ratings expect to see a sharp rise in the cost to service mortgage loans. They describe the housing recovery in the U.S. as ""unhurried"" and as a result, they say lenders have been forced to shoulder higher foreclosure expenses. Fitch says increased foreclosure costs compounded by credit, compliance, regulatory, and other real-estate owned expenses are beginning to have a profound effect on the industry. The agency estimates the cost of servicing nonperforming loans is likely to double from pre-crisis levels.

Fannie Mae announced Tuesday that it has expanded its online system to accept purchase offers for all its REOs listed for sale. Real estate agents will now submit offers online on behalf of clients, receive receipt confirmation, and track the status of submitted offers through the HomePath.com website. In November 2010, Fannie Mae launched the HomePath Online Offers pilot in Orlando, Florida; San Diego, California; and Detroit, Michigan. Now, the Online Offers feature is available for all Fannie Mae-owned properties across the nation.

An estimated 1.05 million homeowners received permanent loan modifications from mortgage servicers in 2011, according to year-end data released Tuesday by HOPE NOW. That tally includes both proprietary and government-program mods, and represents a 40 percent decline from the 1.76 million modifications granted in 2010. At the same time, HOPE NOW reports loan modifications outpaced foreclosure sales for the fourth consecutive year. In 2011, there were approximately 843,000 foreclosure sales completed, down from 1.07 million in 2010.

PropertyAccess, a provider of national property management services for institutional investors, is taking the guesswork out of the REO-to-rental market by offering investors a solution that addresses the full lifecycle of property management, including assessment, evaluation, renovation, management, maintenance, and future disposition. The industry's support to release the excess of government-owned REO properties to investors is growing, and PropertyAccess says it can support investors with a single-source solution.

The number of housing markets showing measurable improvement expanded by 29 metros in February to include a total of 98 markets listed on the Improving Markets Index from First American and the National Association of Home Builders. The index tracks markets that are showing signs of improving economic health as measured by growth in employment and home price appreciation. Notable additions include Miami and Detroit. Washington, D.C. was dropped from the index this month as it showed a softening in home prices.

More than 930,000 homeowners have received a permanent modification through the government's Home Affordable Modification Program (HAMP), saving an estimated $10.5 billion in monthly mortgage payments, according to Treasury. While this tally - nearly three years after the program's launch - falls well short of the results initially promised by President Obama of helping 3 to 4 million homeowners restructure their loans, federal officials continue to tout a key success of HAMP as improving standards and processes within the industry.

South & Associates, a law firm focusing on the protection of creditors' rights in Missouri, Kansas, Nebraska, and Iowa, has recently hired four new associate attorneys in its corporate office located in Overland Park, Kansas. Matt Durgin has joined South & Associate's commercial and special asset department. David Boman and Laura Lane are now attorneys in the firm's litigation department. Eric Worster has joined the firm's foreclosure department.