Marion McDougall, EVP, Chief Loan Administration Officer at Caliber Home Loans will be stepping down from her current position by the first quarter of 2019, according to industry sources.
An industry veteran with more than 25 years of financial services experience in the U.S. and internationally, McDougall has worked in mortgage and retail banking with a particular emphasis on mortgage servicing, business development, and post-closing. She was recently honored with the Lifetime Achievement Award at the Five Star Conference.
While accepting the award, McDougall said that the industry had come a long way, battling the cyclical nature of the housing and mortgage business as well as the regulatory changes and pressure. “I challenge us all to continue to think outside of the box, and about our industry from the perspective of our customers not only from a compliance perspective,” she told the audience.
McDougall had said that it was interesting to see how many of the technological advances that were envisioned 18 years ago had been realized today. “It is even more interesting, however, how many opportunities the technologies present that the mortgage industry has not yet taken advantage of,” she said during the awards ceremony. “We must continue to act like mortgage bankers and innovate by leveraging the ever-expanding toolkit available to us.”
Learn more about McDougall's career and her impact on the industry in this video: