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The Industry Pulse: Updates on Total Expert, a360inc, and More

From new hires and promotions to new tech, get the latest industry buzz in this update.


Peggy McGillis

Deanna Swanson

Steve Sovik

Minneapolis-based fintech company, Total Expert has hired three new executives following an exponential increase in its three-year revenue growth. Total Expert provides fully-integrated marketing and sales software for the mortgage and banking industries.

The company said that it has appointed Steve Sovik, Deanna Swanson, and Peggy McGillis to lead the sales, people, and marketing teams respectively.

“We’re excited to bring these three highly-established leaders on board to continue to make our teams, our software, and our brand even stronger,” said Joe Welu, CEO of Total Expert. “Steve, Deanna, and Peggy’s backgrounds share a common thread of focusing on building customers for life–the same foundation of Total Expert’s mission in bringing simplicity, humanization and tech innovation to financial services space.”

With a career spanning 25+ years, Sovik joins Total Expert as Chief Revenue Officer. He will run field sales operations and focus on customer success and new customer acquisitions. Most recently, he served as Chief Revenue Officer for Tipalti, a global AP automation company, where he grew company sales 1000% in 3.5 years. Prior to Tipalti, Sovik was Global SVP of Sales at Coupa where he grew sales 5,000% in six years, eventually leading Coupa to a very successful IPO.



a360inc, a legal and financial services technology and outsourcing company, announced that three CoreLogic, Inc. default technology products have joined the a360inc suite of default technology offerings: VendorScape, a case management system for mortgage servicers; iClear, an electronic invoicing system; and CMAX, a claims processing software system. With these products on the a360inc solution platform the company can now provide default case management, invoice presentment and payment, and claims processing systems directly to mortgage servicers, investors, and other industry service providers, adding to its complementary services already focused on law firms in the default space.

“The addition of the VendorScape, iClear, and CMAX platforms to our product suite is a major milestone in a360inc’s strategic evolution. Since our formation in 2017, we have remained laser-focused on a core set of strategic principles: streamline the flow of data in a secure and compliant manner, establish a realistic foundation for default data standards, and continue to innovate and invest to ensure that our clients, and their clients, have access to the most state- of-the-art technology products and related service offerings in the industry,” said Scott Brinkley, CEO of a360inc. Brinkley continued, “a360inc’s enhanced value proposition improves interoperability within the broader default technology ecosystem and reduces the cost and complexity associated with platform-to-platform integrations – bringing default vendors closer to their ultimate end-clients – the mortgage servicers and investors.”



WEST, a Williston Financial Group Company, has appointed long-time industry professional Darcy Patch as VP of Marketing, Lender Services. In this role, Patch will lead the marketing and communications strategies for WFG’s Enterprise Solutions group.

“Darcy has an outstanding industry reputation and a known track record for implementing strategic marketing programs that net results,” said WEST CMO Justin Tucker. “Her extensive experience within the mortgage services arena will make her an invaluable addition to our WEST marketing team and we’re very excited to have her on board.”

With more than 20 years of industry experience to her credit, Patch has led the marketing and communications efforts and implemented strategic marketing plans on behalf of some of the mortgage and real estate industry’s leading service providers. Prior to joining WEST, she served as VP of Marketing for national technology and valuation services provider Veros Real Estate Solutions and VP of Marketing Strategy and Industry Relations for RealtyTrac (now ATTOM Data).

“Joining the WEST team is a bit like coming home to a much-loved family, as I’ve worked with many members of our leadership team previously and have the utmost respect for them,” Patch said. “Our leadership team is world-class and their collective commitment to serving our industry and our customers is truly unrivalled. I’m honored to work with such an exceptional team.”

About Author: Seth Welborn

Seth Welborn is a Reporter for DS News and MReport. A graduate of Harding University, he has covered numerous topics across the real estate and default servicing industries. Additionally, he has written B2B marketing copy for Dallas-based companies such as AT&T. An East Texas Native, he also works part-time as a photographer.

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