Technology

Varma Penmatsa, VP-Digital Products, spoke with DS News about how innovation in the digital space is impacting mortgage servicing, as well as the challenges in implementing new technologies alongside legacy systems.

In this video spotlight, Ashley Martin, VP, Letters Management at Mr. Cooper, spoke with DS News about the imprtance of a "humanity-first" approach in servicing.

Dana Dillard, EVP, Corporate Social Responsibility at Mr. Cooper, recently spoke with DS News about the struggles with keeping their customers in the know. How are company's overcoming these challenges through technology?

In a recent webinar, Safeguard identified some of the trends impacting security in financial services going into 2020.

Click through to see what the Director of Default Services from Ocwen believes are some of the hurdles the industry needs to overcome in the coming year.

The SVP and Head of Digital and Direct Lending for Flagstar Bank says “it’s not glamorous work” but advancements are essential for the growth of the industry.

DS News recently spoke to Michael Waldron, Managing Director and Chief Compliance Officer of Bayview Loan Servicing about the current state of servicing and why conversations between different industry participants are so crucial to better serving the needs of homeowners.

Get the latest updates on the industry, including firm mergers, new compliance technology, and executive team changes in this Industry Pulse.

As Mid America Servicing makes the move to in-house servicing, does this suggest more widespread changes ahead?

Yvette Gilmore, VP of Single-Family Servicer Relationship and Performance Management with Freddie Mac, spoke with DS News about the importance of keeping lines of communication open between government partners and servicers in the face of a possible recession.