Illinois-based Default Servicing Technologies (DST), a provider of web-based automated tools for asset managers and mortgage servicers to manage REO properties, has announced that custom tasks can be added to the company's DispoSolutions REO Platform.
Adding custom tasks to the tools will give users an unparalleled level of flexibility, DST said in a press release. With the upgrade to the tools, REO staff administrators will be able to design and create tasks directly through their accounts. The changes will allow users to build tasks section by section by adding any number of fields that include text boxes, headings, photo or document upload, calendar widgets, and much more. The custom tasks can be tailored to the client's workflow by setting additional options in each field.
The custom tasks will make it easier to collect data from those involved in the client's workflow, such as agents and closing companies.
"Now that the servicing industry is more experienced with short sale and REO workflows, they have developed their own internal processes for these departments," said Amy Bergseth, VP of Operations for Default Servicing Technologies. "They want software that will allow them to continue to use the workflows they have developed and perfected, but that can also track that work in order to maintain a compliant audit trail. Going outside of the software opens up the company to non-compliance risk, but servicers don't want to be shackled to the functionality built into a technology platform. Our new custom task feature solves these problems."
The web-based software solutions provided by DST are compatible with all mortgage servicing platforms. The solutions can easily be integrated into other legacy systems. In addition to its DispoSolutions REO platform, DST offers ValuationSolutions, the default services industry's most advanced and fully-automated online valuation management software.