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Print Features

  • The Tools and the Talent

    Travis McGee of ECI Software Solutions details why tech-savvy technicians are critical when it comes to prepping foreclosed homes. ...

  • Don’t Wait for Regulations

    Matthew Perez of FICS explains why mortgage servicers need to embrace non-English-language support now. ...

  • The Hurdles Ahead

    DS News speaks with representatives of Chase Home Lending, Fannie Mae, U.S. Bank, and more about last year’s victories and how they’re facing the recessionary economic challenges of 2023. ...

  • What Kind of Service Can You Expect?

    Adel Issa of Carrington Mortgage Services explains how quality mortgage servicing is critical as the housing market shifts. ...

  • Managing ‘Buy vs. Build’

    Jane Mason of Clarifire discusses the traditional mindset that mortgage servicers either need to buy technology or build it themselves, a thought process that has handcuffed the industry’s digital growth. ...

The Changing Face of Distressed Property Auctions

This story originally appeared in the August edition of DS News. Distressed home sales are square pegs that don’t fit well into the round hole of the retail housing market, a reality that has been highlighted by the recent economic ...

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Preparing for the End of Forbearance

Editor's note: This piece originally appeared in the August 2020 edition of DS News, now available. It’s not too late for mortgage servicers to prepare for the next pandemic-driven event—a likely rise in loan modifications and loss mitigation requests. Charles ...

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Customer Experience: Listen, Experiment & Measure

DSN-AUG203

Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers’ needs and expectations. This piece originally appeared in the August edition of DS News, out now.

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Fannie Mae’s Doug Duncan Discusses Economic Landscape

This interview originally appeared in the August edition of DS News. Doug Duncan, SVP and Chief Economist, Fannie Mae, is responsible for forecasting and analysis of the economy and the housing and mortgage markets. He also oversees strategic research regarding ...

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Single-Family Rental: Opportunity for Sale?

With the nation’s demographics shifting and rental becoming more attractive, single-family rental investment is poised for growth. Editor's note: This piece originally appeared in August 2020's issue of DS News, out now.

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