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Navigating Distressed Asset Investment 

This story originally appeared in the September edition of DS News, out now. Turbulent times create opportunities and uncertainty. How do you identify what is a potential good investment versus a risky bet? Operational expertise and track record should be ...

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Expanding Diversity Into the C-Suite

The need for a commitment to diversity in the servicing industry has never been more important, from the bottom to the top. Editor's note: this piece originally appeared in the September edition of DS News.

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The Changing Face of Distressed Property Auctions

This story originally appeared in the August edition of DS News. Distressed home sales are square pegs that don’t fit well into the round hole of the retail housing market, a reality that has been highlighted by the recent economic ...

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Preparing for the End of Forbearance

Editor's note: This piece originally appeared in the August 2020 edition of DS News, now available. It’s not too late for mortgage servicers to prepare for the next pandemic-driven event—a likely rise in loan modifications and loss mitigation requests. Charles ...

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Customer Experience: Listen, Experiment & Measure

DSN-AUG203

Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers’ needs and expectations. This piece originally appeared in the August edition of DS News, out now.

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