This story originally appeared in the September edition of DS News, out now. Turbulent times create opportunities and uncertainty. How do you identify what is a potential good investment versus a risky bet? Operational expertise and track record should be ...
Read More »A Look at Single-Family Rental Investment Trends
How is single-family rental adapting to a year of challenges? An industry expert provides insights. Editor’s note: This interview previously appeared in the September edition of DS News, out now.
Read More »Expanding Diversity Into the C-Suite
The need for a commitment to diversity in the servicing industry has never been more important, from the bottom to the top. Editor's note: this piece originally appeared in the September edition of DS News.
Read More »Biggest Challenges for Servicers of COVID-Related Forbearances
Editor's note: This piece originally appeared in the September 2020 issue of DS News, out now. Courtney Thompson joined Flagstar in 2014, bringing marked litigation, advisory, and consulting experience to her role. Thompson manages the direction, the strategy, and the ...
Read More »The Changing Face of Distressed Property Auctions
This story originally appeared in the August edition of DS News. Distressed home sales are square pegs that don’t fit well into the round hole of the retail housing market, a reality that has been highlighted by the recent economic ...
Read More »HSBC Head of Mortgage Raman Muralidharan Talks Reevaluation
Editor's note: This piece originally appeared in the August 2020 edition of DS News, now available. Raman Muralidharan, EVP and Head of Mortgage, HSBC has been with the bank for more than 16 years, has been Head of Mortgage for ...
Read More »Preparing for the End of Forbearance
Editor's note: This piece originally appeared in the August 2020 edition of DS News, now available. It’s not too late for mortgage servicers to prepare for the next pandemic-driven event—a likely rise in loan modifications and loss mitigation requests. Charles ...
Read More »How COVID-19 Is Changing the Mortgage Market
Paul Nagai, Managing Director, The Antares Company, discusses the effects the pandemic is having on the industry. Note: This piece previously appeared in the August edition of DS News.
Read More »Customer Experience: Listen, Experiment & Measure
Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers’ needs and expectations. This piece originally appeared in the August edition of DS News, out now.
Read More »How to Streamline Mortgage Servicing
The use of APIs and web applications will go a long way in improving the customer experience. This piece originally appeared in the August edition of DS News.
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