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A new homeowner outreach program launched by ""Default Resource"":http://www.DefaultResource.com aims to enhance the interaction between servicers and struggling homeowners.
The Maryland-headquartered provider of default management, valuation, and loss mitigation services created the program to help troubled borrowers stay in[IMAGE] [COLUMN_BREAK]
their homes while assisting servicers in loss mitigation efforts.
The program includes ""borrower outreach, door-knocking, and in-person initiation of the loan resolution or short sale process,"" according to a statement from the company.
""Leveraging our nationwide network of qualified and highly trained personnel, our homeownership outreach program was designed to maximize borrower contact and facilitate asset resolution while simultaneously enhancing the relationship between our clients and their customers,"" said James H. Zeldin, EVP of Default Resource.
The service, which servicers can privately label to ensure protection of existing borrower relationships, is fully compliant with the Fair Debt Collection Practices Act (FDCPA).
""By utilizing both our diverse vendor network and our cooperative business model, our clients experience lower losses and greater homeowner retention,"" Zeldin added.
